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In this special "jokes included" edit of their Oracle CX and MBX 2019 review, Jon Reed and Brian Sommer, lead off with a few Vegas-inspired jokes, including the "manel" - all male conference panel - before diving into the Oracle CX/MBX shows. The guys vent their customer experience grievances along the way, but also talk about an inspiring Oracle customer that is pushing the AI limits in the service of the visually impaired. They touch on Brian's new book, Digital with Impact, and why technology is longer the constraint it once was. Yes, you can get Busting the Omnichannel on iTunes.
Yep - we're back. Phil Wainewright and Josh Greenbaum both wrote landmar...
In this special appearance, Jon joins the CRMKonvos gang in the hot seat...
Jon is back on the CRMKonvos show to make his case for why hybrid events...
Jon didn't think SAP TechEd put enough emphasis on DevOps and AIOps, so ...
In this on-site podcast from Acumatica Summit 2023, Jon Reed talks with ...