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#CX 8: The Service Profit Chain w/ Ethan Beute

June 5 , 2019

ServiceProfitChainEthanBeute

In this episode of the #CX series, Ethan Beute shares a framework for better employee experience and better customer experience.

Learn how The Service Profit Chain proves specific, causal links from internal service quality all the way to revenue growth and profitability.


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